We use the Royal Mail’s recorded delivery. All parcels delivered must be signed for. Orders are delivered within 5 working days. Packing and postage is free within the UK. The minimum spend for a free delivery is £30.00. Postage for goods under £30.00 is £3.20p
Please state a delivery address, at which you will be present when your purchases are delivered (home or work). If nobody is available to receive your items, a card will be left offering you the option to have the item delivered at a later date; or collected from your local post office/depot.
International deliveries to Europe take between 5 to 8 working days; and to the rest of the world 7 to 10 working days. All deliveries are tracked and must be signed for. The average cost of deliveries to Europe is £8.00, and to the rest of the world, it is £9.50.
If you are not happy with your purchase, you can return them within 14 days from the date you received them for a refund or exchange. Please note that Marose Jewels does not accept exchanges or refunds for pierced jewelleries due to hygienic reasons. Perfumes should be returned in a resaleable condition; unopened and unused in their original package.
Please return all items in their original state, including the presentation boxes, unused, to the address on the invoice. Returned goods which are lost in the post, arrive damaged or in an unfit condition for re-sale, will NOT be refunded.